In today’s world one of the most important aspects of good businesses seems to be missing more with each passing day. Customer service seems to be more lacking than it is present. As a business, getting and receiving good customer service is vital yet more and more it is not happening with ever growing instances.
Quattro Development is a real estate firm founded by Michael Liyeos and Rob Walters. This firm, founded in 2008 has built its reputation on excellent customer service. This build to suit development company bases its every move on the customer service concept.
In the real estate industry, finding this as a basis for a business is rare and becoming even more so. The company assumes a customer service stance and places it even above its profit concerns.
The partners agree that focusing on their customers contributes strongly to their company’s success. They do this by focusing on some key principles. These principles include, interacting with their clients on a regular basis, understanding what the clients’ needs and wants, and hiring only employees who are consumed with the concept of customer service.
The Quattro Development team is very strong because of the hiring success of both Michael Liyeos and Rob Walters. They believe that there is more to hiring staff than just finding people with the right skills. More importantly, they seek to hire employees who share their passion for providing the best service to clients. Once the right team is on place clients feel that they are being cared for almost like family, and that is the penultimate goal for Quattro Development.
The clientele of the company are mostly national chain brands and they strive to start any relationship by seeking to understand the needs of these clients. That effort pays off by helping these brands extend their reach further.
This attention to detail in the customer service field helps Quattro Development succeed at the highest level.